A corporate travel company approached System Concepts to support the development of their...
Creating empathy and identifying user needs for vulnerable customers in Financial Services
Our client wanted to better understand a sub-set of vulnerable customers, to build empathy...
In-context research to inform the design of a new point of sale payment solution
A payment services and software provider was looking to launch a new electronic point of ...
Designing a simple UI for a complex solution
Case study: Designing and testing a simple UI for a complex solution for a grant ...
Addressing the ergonomics of hybrid-working with e-Learning
We realised that our clients urgently needed a strategy to deliver DSE support to their ...
Understanding children’s gaming behaviours and needs for CBBC
A case study of user research conducted into children’s behaviours and perceptions of ...