Our client wanted to better understand a sub-set of vulnerable customers, to build empathy...
In-context research to inform the design of a new point of sale payment solution
A payment services and software provider was looking to launch a new electronic point of ...
Designing a simple UI for a complex solution
Case study: Designing and testing a simple UI for a complex solution for a grant ...
Addressing the ergonomics of hybrid-working with e-Learning
We realised that our clients urgently needed a strategy to deliver DSE support to their ...
Understanding children’s gaming behaviours and needs for CBBC
A case study of user research conducted into children’s behaviours and perceptions of ...
Helping science become accessible
The Science Museum Group appointed System Concepts to carry out an exciting accessibility ...