Our client, an investment management company, had made incremental changes to their ...
Understanding how people engage with content to drive participation for the BBC
The BBC approached System Concepts to explore the many ways users participate with content...
Research and ideation for a new travel management platform
A corporate travel company approached System Concepts to support the development of their...
Creating empathy and identifying user needs for vulnerable customers in Financial Services
Our client wanted to better understand a sub-set of vulnerable customers, to build empathy...
In-context research to inform the design of a new point of sale payment solution
A payment services and software provider was looking to launch a new electronic point of ...
Designing a simple UI for a complex solution
Case study: Designing and testing a simple UI for a complex solution for a grant ...