Our client wanted to better understand a sub-set of vulnerable customers, to build empathy...
In-context research to inform the design of a new point of sale payment solution
A payment services and software provider was looking to launch a new electronic point of ...
Designing a simple UI for a complex solution
Case study: Designing and testing a simple UI for a complex solution for a grant ...
Understanding children’s gaming behaviours and needs for CBBC
A case study of user research conducted into children’s behaviours and perceptions of ...
Exploring young people’s response to healthier food on-the-go and the SMASH app concept
Working with Guy’s and St. Thomas’ charity, Nonon and SMASHco, the goal of our user ...
Using visual personas to improve virtual fitness classes
By combining high-quality research and design skills, we allowed Les Mills to connect with...