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System Concepts Ltd. Making places, products and services more usable, accessible and safe. System Concepts Ltd. Making places, products and services more usable, accessible and safe.
enquiries@system-concepts.com + 44 (0)20 7240 3388
  • User Experience
    • User Experience Strategy
    • User Research & Insights
    • Design Services
    • Design Sprints
    • Digital Accessibility
    • User Experience Workshops
    • Usability Testing
    • User Experience Training
  • Health & Safety
    • Outsourcing solutions
    • Software solutions
    • Fire safety consultants
    • ISO 45001 consultancy services
    • Workplace noise assessment
    • Physical accessibility
    • Risk assessment and audit services
    • Health and safety training
    • Digital online training
  • Accessibility
    • Access audit and disability management services
    • Digital accessibility
    • Physical accessibility
    • User Research & Insights
    • Usability Testing
  • Ergonomics
    • Home worker ergonomics
    • Hybrid working
    • Office ergonomics
    • Industrial ergonomics
    • Retail and banking ergonomics
    • Vehicle ergonomics
    • Consumer product and service design
    • Ergonomics training
  • Our work
    • Case studies
    • Our clients
    • Testimonials
  • Insights
    • UX & Usability
    • Accessibility
    • Health & Safety
    • Ergonomics
  • Who we are
    • Our Consultants
    • Great place to work
  • Contact us
enquiries@system-concepts.com + 44 (0)20 7240 3388

Case studies

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  • User Experience & Usability
  • Accessibility
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Image of the 3 personas

Creating effective user personas for the evolving travel market

Amadeus’ customers and users include travel agencies, travel consultants and the end ...
  • User Experience & Usability
An illustration of an elearning experience

Seamless online courseware without an LMS

Our client, a growing financial organisation needed a comprehensive eLearning solution ...
  • Accessibility
A row of glasses that simulate different visual impairments, set up for use in an empathy workshop.

Building Inclusive Experiences: Profiles, Journeys, and Empathy Workshops

Vodafone and System Concepts collaborated to research experiences of customers with ...
  • Accessibility
Yellow pound symbols and magnifying glass on a blue background.

Ongoing Financial Customer Experience Research

We’ve carried out a range of UX research spanning several methodologies, including diary...
  • User Experience & Usability
Lady at home using investment an app on her mobile.

Understanding UX barriers to investment account onboarding

Our client, an investment management company, had made incremental changes to their ...
  • User Experience & Usability
BBC content on different devices

Understanding how people engage with content to drive participation for the BBC

The BBC approached System Concepts to explore the many ways users participate with content...
  • User Experience & Usability
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System Concepts Ltd. Making places, products and services more usable, accessible and safe.
Headland House, 72 Acton Street, Kings Cross, London, WC1X 9NB.
Tel: + 44 (0)20 7240 3388 Tel: + 44 (0)20 7240 3388 | enquiries@system-concepts.com
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Health & Safety

  • Outsourcing solutions
  • Software solutions
  • Fire safety consultants
  • Workplace noise assessment
  • ISO 45001 consultancy services
  • Physical accessibility
  • Risk assessment and audit services
  • Health & safety training
  • Digital online training

Our work

  • Case studies
  • Our clients
  • Testimonials

Ergonomics

  • Home worker ergonomics
  • Hybrid working
  • Office ergonomics
  • Industrial ergonomics
  • Ergonomics training
  • Vehicle ergonomics
  • Retail and banking ergonomics
  • Consumer product and service design

Insights

  • Ergonomics
  • UX & Usability
  • Accessibility
  • Health & Safety

User Experience

  • User Experience Strategy
  • User Research & Insights
  • Design Services
  • Design Sprints
  • Usability Testing
  • User Experience Workshops
  • Digital accessibility
  • User Experience Training

Who we are

  • Great place to work
  • Our Consultants

Accessibility

  • Access Audit and Disability Management Services
  • Digital accessibility
  • Physical accessibility
  • User Research & Insights
  • Usability Testing
  • Contact us
  • Terms & Conditions
  • Site Map

System Concepts Ltd is a company registered in England, number 205 5814. Our registered office is Headland House, 72 Acton Street, Kings Cross, London WC1X 9NB | Website by Pedalo Web Design