Service blueprints visualise a business’ processes and procedures to optimize how it ...
Managing Mental Health and Wellbing in a Pandemic
Managing mental health and wellbing in a pandemic; Uncertainty, job and financial ...
Emotion AI: changing the face of UX? (Part 2)
Previously we introduced emotion and the increasing presence of emotion AI. But what are ...
Celebrating Global Accessibility Awareness Day
21 May 2020 marks the ninth Global Accessibility Awareness Day (GAAD). System Concepts has...
Five tips for designing your onboarding experience
Based on our experience of conducting user research and seeing how users respond to ...
Tips on when and how to run remote UX research
Tips on when and how to run remote UX research. When is remote user research a good fit? ...
Working in the ‘New Normal’
Discussing the changes to working practices in light of the COVID-19 outbreak. How ...
Happy Deaf Awareness Week
Inspired by our recent BBC research working with people who are deaf/Deaf, we are ...
We share our lockdown experiences…
As lockdown continues most of us are confined to our homes for work, school, exercise and ...
Remote and home working guidance
Our tips for remaining productive, healthy and sane while working from home during the ...
How will Coronavirus change the travel industry?
We have never experienced this type of event before and have no real data that we can use ...
World Day for Safety and Health at Work
World Day for Safety and Health at Work this year will focus on addressing the outbreak of...
