Addressing the ergonomics of hybrid-working with e-Learning
We realised that our clients urgently needed a strategy to deliver DSE support to their now-remote workforce quickly in a way that would ensure their ...
Bucher Municipal were the first company in the industry to be accredited with BS OHSAS 18001 for Occupational Health and Safety. Manual handling accounts for almost half of their workplace injuries. The Manual Handling Operations Regulations 1992 (amended 2002) define manual handling as, “the transporting or supporting of a load by hand or bodily force”. It includes lifting, putting down, pushing, pulling, carrying or moving. The regulations require an employer to:
To help them fulfil their legal obligations, Bucher Municipal have used overhead cranes and other assistive devices to avoid the need for manual handling wherever possible.
They asked System Concepts to train all staff who may still be at risk in job-specific manual handling and risk assessment.
We took a three-step approach.
Our tailored courses ensured the training was both engaging and relevant to the tasks performed at Bucher Municipal; including manual handling awkward and heavy loads, working in tight spaces and undertaking team lifts. It taught delegates the basic principles for safe manual handling and gave attendees the opportunity to implement what they had learnt; first in a classroom setting and then for real on the shop floor. The practical elements were important to identify how each delegate could apply what we had discussed in the classroom to minimise the manual handling risk.
By the end of our safe manual handling sessions delegates could:
The sessions also gave staff the confidence to raise manual handling problems with their managers and suggest potential solutions.
The manual handling risk assessment training resulted in senior staff identifying high-risk manual handling activities and reducing the risk across their sites. Where they were unable to think of ways to reduce the risk to a reasonable level, they asked us for expert recommendations. Together we helped them to achieve this without compromising efficiency.
We regularly update our training presentation with new photographs and videos from the site along with any changes to legal requirements or industry guidance to keep the training relevant and fresh. We really enjoy delivering this training, as its bespoke nature means that the delegates are incredibly engaged and offer their own insights of what is working well and what could be improved upon; allowing us to feed back to senior staff and ensure quick and appropriate action is taken to address any potential issues.
“An excellent presentation – kept audience fully engaged and involved. It was nice to see a presentation tailored to real Johnston processes.”
Richard Cardwell, General Manager, Sittingbourne site.
“I was most impressed with the flexibility of the course providers. They tailored the delivery of the course around the individual group of workers who attended the session with minimal disruption to the company’s day to day activity.”
Amin Ferdosian, Health, Safety and Environment Advisor, Dorking site.
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