The necessary measures to fight COVID-19 which are being put in place by governments ...
The role of empathy in user research
What is empathy? Empathy is “the ability to understand and share the feelings of another...
Celebrating International Women’s day with our Joint MD, Katherine Lee
To celebrate International Women’s day, I have been reflecting on my experience of ...
An insightful review of ‘Think Like a UX Researcher’
A review of the book ‘Think Like a UX Researcher’ by David Travis and Philip Hodgson, ...
OK Google, what makes an accessible voice interface?
We looked at Google Assistant to see what we can learn about creating accessible voice ...
Alt text and GIFs on Twitter
Now that Twitter allows alt text on GIFs. We take a look at how to write good alt text for...
One user’s (attempted) journey to decluttering
“Here for a good time, not a long time.” That kind of advice doesn’t get you...
Running workshops: 6 practical hints and tips
Collaboration with our clients is at the centre of what we do at System Concepts. Over the...
Emotion AI: changing the face of UX? (Part 1)
There are times when we all want to get inside someone’s head; to know exactly what ...
Measuring User Experience; Getting real value from your UX metrics
Our client provides an internet booking engine to travel companies, which involves giving ...
Brexit: What is the future of digital accessibility?
The EU Directive will no longer apply to the UK, post-Brexit For our UX and accessibility ...
System Concepts 10 year challenge…
With the 10-year challenge circling social media to mark the start of the new decade, we ...