Head of Operations and Marketing

Amanda has a multi-functional role; managing our operations, HR, client services and marketing as well as providing all-round office support to our board and consultant teams. She makes sure we provide a welcoming and efficient service to our clients, and a great place to work for our team.

Since joining System Concepts as Office Manager in 2012, Amanda has developed her role gaining anĀ  in-depth knowledge of our services, strengthening the brand and helping to grow the business. She holds a BA (Hons.) in Drama and Cultural studies, and before joining System Concepts gained over 10 years office management experience across a variety of sectors.

Amanda specialises in:

  • Providing all round business support to the directors and consultants.
  • Management of our office and usability labs.
  • Overseeing our project management and CRM systems.
  • Managing internal operational procedures.
  • Managing marketing activity across all business sectors.
  • Maintaining supplier relationships.
  • Planning and organising internal, promotional corporate and social events.
  • Maintaining data systems and archives.