In-context research to inform the design of a new point of sale payment solution
A payment services and software provider was looking to launch a new electronic point of sale (ePOS) system within the UK. To address the breadth of ...
ActiveStandards has utilised UX research to enhance the digital quality management solutions it provides to leading global corporations. We provided valuable insights through a systematic user testing programme.
It was a really positive and engaging experience for our whole team. Right across the organisation, everyone is much more aware and focused on UX.
Nicola Thompson, Lead Interaction/Visual Designer, ActiveStandards
ActiveStandards’ needed to update the design of its user interface, to enhance the value of its solutions to senior executives and website managers. It sought our help to create a more systematic, structured and insightful user research programme.
The research findings improved understanding of users, revealed significant usability issues, and steered a major redesign exercise.
ActiveStandards’ Nicola Thompson summarises, “We’ve tried a number of ways of getting feedback on prototypes, but nothing has given us anything like the kind of value we’ve got from structured, managed user research sessions.”
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A payment services and software provider was looking to launch a new electronic point of sale (ePOS) system within the UK. To address the breadth of ...
Case study: Designing and testing a simple UI for a complex solution for a grant management software client....
A case study of user research conducted into children’s behaviours and perceptions of games on the CBBC website, on behalf of the BBC. ...