Insights for success

We are an independent consultancy who use our understanding of the relationship between people, technology and their environment to help our clients design effective, efficient and engaging systems, products and working environments.

Find out more about who we are

Insights from System Concepts

Designing digital products for stroke survivors

Usability and accessibility principles that benefit everyone Our multidisciplinary team recently conducted a piece of research where we tested the usability and accessibility of an online tool with stroke survivors, and a close family member. ...

Designing for the future we want

World Usability Day 2019 looks at the role of design in harnessing human potential Example 1: Monzo adds extra steps to the user journey When the developers behind the mobile banking app Monzo realised how many of their users would be affected by...

UX labs: ‘a week in the life’

Hire the labs for your own projects (multitude of research activities possible) Since unveiling our shiny new UX labs last April, we’ve loved making the most of them by hosting a huge range of different research activities. As well as utilising...