Insights for success

We are an independent consultancy who use our understanding of the relationship between people, technology and their environment to help our clients design effective, efficient and engaging systems, products and working environments.

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Insights from System Concepts

Optimising site search: top tips (Part 2)

Maximise the value of a good site search feature A good search field is an important component of a website. But it’s useless to the user if the results themselves aren’t accurate, useful or user-friendly. The results can actually be as ...

User research with children

Five key takeaways from our User research with kids event Our UX research with kids event, co-hosted with The Research Thing, brought together members of the UX community to share experiences and viewpoints. Over the course of 3 talks, the ...

Health and Safety Briefing: 16th October 2018

You’re invited: don’t miss our informative morning of talks, Q&A and networking We’re excited to invite you to our Health and Safety briefing at our London offices. During the half day session this October, you’ll hear 4 informative ...

What our customers say

I have enjoyed working with you and the team at System Concepts immensely, you made the delivery of what has been an excellent Usability Study, really simple and stress-free.

James Hills User Experience Design & Research Manager at O2

With System Concepts' expertise we have been able to address health and safety concerns and adopt best practices in ergonomics whilst also developing the skills to tackle future challenges

Thos O' Brien Waterford Crystal

We were very impressed with the level of detail and user interaction in our rapid user testing sessions. The team were professional, flexible and responsive to our changing needs; it was a pleasure to work with them.

Anne Almond Chan User Experience Design & Research Manager at O2