Insights for success

We are an independent consultancy who use our understanding of the relationship between people, technology and their environment to help our clients design effective, efficient and engaging systems, products and working environments.

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Insights from System Concepts

Celebrate World Usability Day 2018

UX for Good or Evil? Discuss… World Usability Day 2018 is a global day of celebration focused on making day-to-day services and products easier to access, and simpler to use. “No one should have to suffer through products and services ...

Tackling technology and stress

Stress awareness is key for employers How seriously should employers take technology and stress? A 2018 report from the CIPD, ‘Health and Wellbeing at Work’ found respondents more likely to say that technology had a more positive than ...

The Web Accessibility Directive & the public sector

Legal accountability for mobile and web applications The UX community witnessed a significant development on 23/9/18, with the passing of a new UK law implementing the EU’s Web Accessibility Directive. The Web Accessibility Directive states ...

What our customers say

I have enjoyed working with you and the team at System Concepts immensely, you made the delivery of what has been an excellent Usability Study, really simple and stress-free.

James Hills User Experience Design & Research Manager at O2

With System Concepts' expertise we have been able to address health and safety concerns and adopt best practices in ergonomics whilst also developing the skills to tackle future challenges

Thos O' Brien Waterford Crystal

We were very impressed with the level of detail and user interaction in our rapid user testing sessions. The team were professional, flexible and responsive to our changing needs; it was a pleasure to work with them.

Anne Almond Chan User Experience Design & Research Manager at O2