Usability Labs

first of our two user experience research labsTwo purpose built user experience research labs for hire

Whether you’re running your own UX research or we’re running it for you, conducting it in purpose built user experience research labs will help you maximise the effectiveness and value of your sessions.

Available to hire in central London, our state of the art labs and observation rooms were created based on years of professional experience.

The space, equipment and viewing facilities have been designed to ensure that observers get a clear picture of the stimulus (e.g. device, digital prototype, paper prototype, etc.), and participant interactions and reactions.

UX lab hire rate

Day rate (9am-5pm): from £750 ex vat.  Additional hours: £150 /hour ex vat.

Flexibility for all types of usability and accessibility research

Our user experience research labs provide a great environment for a wide range of methods:


  • User testing & research
  • Focus groups
  • Workshops
  • User interviews
  • Accessibility research
  • General research-related meetings


Central London location

Our labs are accessible, and are located in Central London within easy reach of Charing Cross and Waterloo main line stations, with four tube stations within a 5-10 minute walk.

And if you need a break from the research, we have the Savoy hotel next door, shopping in Covent Garden or a walk by the river nearby.

second of our two user experience research labsOur UX research labs

observation room 1 for our user experience research labsOur labs can be setup to accommodate various types of research, and you have the use of ‘picture in picture’ recording technology for your sessions.

Your team can either watch the research sessions live from the comfort of our air-conditioned observation room, or we can provide secure remote streaming over the internet.

You can observe the research:


  1. Live from our observation rooms
  2. Live over a secure internet connection from a remote location
  3. After the sessions are completed, via the recordings we provide


Our labs are accessible, and we can also run accessibility testing with participants using a range of assistive technologies, such as screen reading software for visually impaired users.

Our service includes:

  • Meeting and greeting research participants
  • Refreshments (drinks and biscuits for attendees throughout the day)
  • Lab setup
  • Assistive technology (e.g. screen reader) for accessibility testing
  • Wi-Fi access
  • Dedicated observation room for 6 to 8 attendees
  • Dedicated lab support specialist
  • Encrypted USB stick with video and audio recordings in MP4 format
  • 20 minutes setup and packup time before /after your sessions

Range of complementary services available on request, at additional cost:

  • Participant recruitment
  • Secure remote streaming of sessions over the internet
  • Lunch
  • Mobile and tablet device hire
  • Researcher to moderate the research
  • Note-taker support during the sessions

Speech bubbleBenefit from purpose built UX lab facilities

Get in touch with your enquiry.

Day rate (9am-5pm): from £750 ex vat.  Additional hours: £150 /hour ex vat.