top of page
Menu
Our Work
Discover our real-world solutions, innovative approaches, and the impact we've delivered for our clients.
Our featured projects
Creating effective user personas for the evolving travel market
Building Inclusive Experiences: Profiles, Journeys, and Empathy Workshops
Understanding how people engage with content to drive participation for the BBC
Creating empathy and identifying user needs for vulnerable customers in Financial Services
Addressing the ergonomics of hybrid-working with e-Learning
Exploring young people’s response to healthier food on-the-go and the SMASH app concept
Remote accessibility testing of BBC inputs
Using remote online research to explore the London underground
Health and safety audit and assurance: case study
Design sprint to accelerate digital product development for Amadeus
Combining UX and app development
BFC Exchange enhances health and safety
RBS: ergonomics best practice in bank branch design
Human factors inspection in the healthcare industry
Expert review of an interactive learning tool
Seamless online courseware without an LMS
Ongoing Financial Customer Experience Research
How we solved a pandemic home working problem
In-context research to inform the design of a new point of sale payment solution
Understanding children’s gaming behaviours and needs for CBBC
Using visual personas to improve virtual fitness classes
Bucher Municipal clean up their manual handling
Conducting user research with children to aid the development of a learning platform
Customer journey mapping for Amadeus ePower
Steering digital product development for Stroke Association
Creative data visualisation to support BBC user types
Airline accessibility: Amadeus in it for the long haul
Nationwide: providing great places to work
Delivering value through a structured UX programme
Real estate managing agent receives the thumbs up
Understanding UX barriers to investment account onboarding
Research and ideation for a new travel management platform
Designing a simple UI for a complex solution
Helping science become accessible
Evaluating the positioning of BBC Subtitles
Providing accessibility support during the development of Dementia Connect
Establishing a usability baseline to drive improved UX at Just Eat
Making noise for fire safety
Applying UX to improve digital service delivery for Alzheimer’s Society
Iterative usability testing to enhance a tablet-first design for Amadeus
BP adopts User Centred Design approach to software transition
Helping Nationwide improve branch design
Improving Shopping Centre Accessibility
bottom of page