Principal UX Consultant

Laurene holds a PhD in Usability from the University of Edinburgh and a Masters in Sociology from the University of Glasgow. She has been in the field of User Experience for over 13 years, working across projects within the financial, retail, healthcare, travel, telecoms, retail, media and public sector industries.

Having worked for both UX and web design agencies, she understands the challenges that clients face championing the needs of the users and aligning these with business objectives. She enjoys really getting to know clients and understanding their detailed needs to ensure that they get the most effective results from projects, helping to place the user at the centre of decision making.

Laurene specialises in: