Welcome to
conceptsLab

Whether you’re running your own UX research or we’re running it for you, conducting it in our purpose built, superbly equipped user experience research labs in London will help you get the most from your sessions.

For information or to make a booking, please call +44 (0)207 240 3388
or email us

About

Two purpose built user experience research labs

We take usability and accessibility testing seriously, and have recently invested in two brand new lab testing facilities. These include state-of-the-art and versatile MultiCam® fully integrated HD recording systems, supplied and expertly installed by Forward Vision Solutions.

Conducting UX research in our accessible, purpose built user experience research labs near London’s Kings Cross will help you maximise the effectiveness and value of your sessions.

Available to hire, our exceptional labs and observation rooms were created based on years of research experience. The space, equipment and viewing facilities have been designed to ensure that observers get a clear picture of the stimulus (e.g. device, digital prototype, paper prototype, etc.), and participant interactions and reactions.

Flexibility for all types of usability and accessibility research.

Our user experience research labs provide an ideal environment for a wide range of research methods.

User testing
& research
Focus groups Workshops
User interviews Accessibility research Research-related
meetings

The facilities offer you the flexibility to research a range of products, from paper prototypes and mobile apps through to physical devices, as well as to run accessibility research using assistive technologies. We can set up our rooms to accommodate interviews or focus groups, providing you with recordings of these sessions or allowing your team to watch securely over the internet.

Our UX research labs

Our two accessible lab suites can be setup to accommodate various types of research. You have the use of ‘in-picture’ recording technology for your sessions.

Your team can observe the research:

  • Live from the comfort of our airconditioned observation room.
  • Live over a secure internet connection from a remote location.
  • Via the recordings we provide after the sessions are completed.

Our standard service hire includes

  • Video recordings (HD, MP4)
  • Live streaming (YouTube or WebEx)
  • Refreshments - water, tea, coffee, soft drinks, biscuits, croissants
  • Lab support
  • Wi-Fi
  • 20 minute set up and pack up time at the beginning and end of session

Enquire about hiring our state of the art user experience research labs now:
+44 (0)207 240 3388 enquiries@system-concepts.com

Our Labs

The Suite

2nd floor

Our luxury self-contained lab space with a private kitchen for clients and observers including a fridge, microwave, kettle and Nespresso coffee machine. There is also a comfortable waiting area where participants can relax and make tea or coffee.

Hire costs for The Suite:

Monday to Friday 9am to 5pm, day rate

£800 plus VAT

Weekend 9am to 5pm, day rate

£1000 plus VAT

Hourly rate after 5pm

£150 plus VAT

Optional extras:

Lunch options - Hot & Cold

From £10 per person

Incentives

Cost of incentives plus 10% fee

Device hire

Cost of hire plus 10% fee

Eye Tracking

Cost of hire plus 10% fee

Recruitment

Cost will be quoted per project

Our Labs

The Studio

3rd floor

The Studio is located in our main office and comes equipped with the same technology as The Suite. There is a communal kitchen with fridge, microwave, kettle and Nespresso coffee machine and a comfortable waiting area for participants in the reception area.

Hire costs for The Studio:

Monday to Friday 9am to 5pm, day rate

£700 plus VAT

Weekend 9am to 5pm, day rate

£1000 plus VAT

Hourly rate after 5pm

£150 plus VAT

Optional extras:

Lunch options - Hot & Cold

From £10 per person

Incentives

Cost of incentives plus 10% fee

Device hire

Cost of hire plus 10% fee

Eye Tracking

Cost of hire plus 10% fee

Recruitment

Cost will be quoted per project

Location

Our accessible labs are located just a few minutes walk from London’s Kings Cross. Please note: Headland House is located at the junction of Acton Street & Grays Inn Road. The entrance to the building is on Acton Street.

Address

System Concepts Ltd
Headland House
72 Acton Street
London
WC1X 9NB

Telephone

+44 (0)20 7240 3388

Enquire about hiring our state of the art user experience research labs now:
+44 (0)207 240 3388 enquiries@system-concepts.com