Usability and the User Experience

Develop products which are efficient, effective and engaging by following the principles of user centred design.
We can help you put the needs of the user at the centre of the design process and so create an engaging user experience, improve performance and reduce development time and costs.

User Centred Design Strategy

Integrate user centred design techniques into your organisation's design process.

Expert Usability Reviews

Identify problems that may reduce usability and impair the user experience at any stage of the design process.

User Research

Understand the whole user experience: who your users are, what they want to do, their skills and environment.

Interaction Design

Visual, interactive representations of your design ideas created for use throughout the user centred design process.

Usability Testing

Identify problems and highlight ways to improve the user experience by testing with real users throughout the design process.

Digital Accessibility

Make sure your website and digital products are accessible to people with disabilities and improve the user experience for everybody.

International User Experience

Multi-lingual consultants with experience in conducting all our user experience services in Europe, Asia and North America.

User Experience for Children

Usability techniques adapted and results interpreted to help you understand children from toddlers to teens.

Usability Labs

Two customisable usability and accessibility labs with separate viewing facilities and state-of-the-art equipment in central London.

Usability and UX Training

Improve your own skills with customised, in-house usability and accessibility training courses or sign up for a public course.

Digital Accessibility Training

Discover how to create effective websites and digital products which are accessible to people with disabilities.

Usability Standards

An easy to follow guide to international usability standards by the people who helped to write them.