Getting the business benefits

This one-day course covers a wide range of topics that will help increase the participants' awareness of risks to their personal safety and what they can do to minimise these risks. The information included in the course is also relevant to non-work situations. Staff who are confident in their ability to assess, avoid or deal with situations in which they feel their personal safety may be at risk, will be less likely to suffer both direct injury and stress, helping to reduce absenteeism and improve productivity and morale.

Who should attend?

This course is designed for staff who may have to work in situations where their personal safety may be at risk, both inside and outside the workplace and when travelling.

What skills and information will they learn?

After attending this course, participants will

• Be able to identify situations where their personal safety may be at risk
• Know how to plan and organise their work to minimise risks to their personal safety
• Be able to identify and adopt practical ways of protecting their personal safety while at work and travelling
• Know what issues need to be reported and why, and how to report problems.

Course content

Introduction

• Course objectives, contents and background

Health and safety at work

• Basic legal requirements for health and safety at work

Hazard identification and risk assessment

• Overview of how risks are assessed and controlled
• Assessing personal safety risks - how likely is something to happen?
• Most effective methods of reducing personal safety risks

Reducing personal safety risks - out of the office

• Work and time organisation
• Basic personal safety
• Reporting systems
• Travelling safely
• Working on other sites, meetings and visiting people in their homes

Reducing personal safety risks - in the office

• Working alone in the office

Managing conflict

• Avoiding conflict
• Dealing with aggression
• Dealing with difficult people in the workplace

Reporting problems

• What should be reported in your organisation, why and how

Action planning

Course information and how to book

This one day course is offered in-house and can be customised to include your own internal procedures. The course costs £1,500 + VAT for up to 20 participants, a cost of £75 + VAT per head for a full course. Customisation starts from £350 per course.

If you need any further details, please call us on +44 (0)20 7240 3388 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

What did previous participants think?

"Excellent instruction, relevant, informative and valuable."

"Excellent, comprehensive, interactive and informative."

"Very good mix of issues. Helpful springboard for future use. Well presented and resourced."

"Very informative and enjoyable day. Has brought a number of issues to my attention, not only with regards to my own personal safety in my role but also issues around the 'office' set up and management systems currently in place."

"Good instruction. Excellent balance of talking and exercises - useful."

For more information on any of our services, please contact us