Getting the business benefits

If a business provides goods, facilities and services to the general public and has not taken steps to make sure its website is accessible, it may be discriminating against people with a disability under the terms of Part III of the Disability Discrimination Act (DDA).

Apart from the legal obligations, it makes good business sense to ensure websites are accessible to people with disabilities.  The Equality and Human Rights (formerly Disability Rights) Commission says that one in seven people in the UK suffer some form of disability.  According to the RNIB over 2 million people in the UK have a significant sight problem and ten percent of men have some form of colour blindness, affecting their ability to use websites effectively.  Many people experience some loss of sight and manual dexterity as they get older, and in the UK the number of affluent older people is increasing fast.  Together these groups could represent a lot of lost business opportunities.  In addition the adaptations required to make websites accessible also benefit people without disabilities.

This course will provide an understanding of the problems disabled people have with websites, demonstrate how to assess the accessibility of your own website using guidelines and checklists, describe how to involve disabled users in the design process, suggest the types of solutions that can be implemented to improve accessibility and provide tips on organising accessibility testing with disabled users.

Who should attend?

This one day course is designed for people who want to know how to make websites accessible and for anyone who is involved in the design process.  This includes graphic designers, content writers, developers, coders, website managers, testers etc.

What skills and information will they learn?

On successful completion of this course, participants will:

• Have an understanding of the various challenges disabled people face when using websites
• Be aware of the various assistive technologies disabled people use and have an appreciation of how they work
• Have an understanding of the various accessibility guidelines
• Have an understanding of how accessibility guidelines can be used to assess and design a website
• Know how to incorporate the needs of disabled users at any stage of the design process
• Understand the importance and principles of user testing.

Course content

This one day course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference. 

The course can be tailored to meet the needs of your team and your organisation, but typical course content could include:

• Introduction to accessibility and disability
• Demonstration of assistive technologies
• Demystifying the accessibility guidelines
• Using accessibility checklists
• Incorporating disabled users into the design process
• The importance and principles of user testing.

Course information and how to book

This one day course is offered in-house and can be customised to include design processes, procedures and examples from your own business.  The maximum number of participants per course is 12 and prices start from £150 + VAT per head.  Customisation costs £1,500 per course.

For further details, please call us on +44 (0)20 7240 3388 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

What did previous participants think?

"Thank you very much again for a great course - it's definitely changed the way I think when designing and developing web pages."  Chris Hall,  The Brussels Airport Company

“Instructors excellent - encouraged discussion and displayed a very good knowledge of the subject.” 

“This really helped me to gain an understanding of user’s disabilities.”

“Content and delivery was excellent. Well worth attending this course and I left with the things I wanted and expected to.”

“Excellent instructors, very knowledgeable and an atmosphere conducive to discussion, questions and an open exchange of views was created.”

For more information on any of our services, please contact us