Testimonials

We love it when our clients put their appreciation of our services into their own words: here are a few examples of the testimonials we receive.

User Experience and Usability

“The working relationship was collaborative. System Concepts have made a lot of effort to get our involvement as well … everybody’s very busy, and they took the time to visit us as much as possible.”

Dr Karen Yunqiu Li, Senior Human Computer Interaction Specialist, BBC

“The user testing gave us the evidence to be able to go back to the web team and make a solid case for the changes we were advocating.”

Georgina Cox, Business Engagement and Marketing Manager, Kingston University

“I have enjoyed working with you and the team at System Concepts immensely, you made the delivery of what has been an excellent Usability Study, really simple and stress-free.”

James Hills User Experience Design & Research Manager at O2 

“System Concepts clearly understood Wellcome and what it was we were trying to achieve … that was a real point of difference. We found the conversations we had were always very insightful.”

Nancy Willacy, Lead User Experience Practitioner, The Wellcome Trust 

“System Concepts make complicated things simple. They’re able to take a complex problem and break it down into smaller, easier pieces, and their communications and written materials are very clear and high quality.”

Roxan Lesbros, Manager, User Experience Definition, Interfaces for e-Retail and ARD Web, Amadeus

“It was a really positive and engaging experience for our whole team. Right across the organisation, everyone is much more aware and focused on UX.”

Nicola Thompson, Lead Interaction/Visual Designer, ActiveStandards

Health, Safety and Ergonomics

“System Concepts’ consultants really understand what we’re trying to achieve, and work with us in a collaborative and informative way.”

David Hayes, Chief Risk Officer, BFC Exchange Ltd

“System Concepts are an integral part of our design team, adding value, common sense, and a statutory audit trail.”

Jac Carrington-Fallow, RBS

“Since appointing System Concepts we have made amazing progress with our health and safety arrangements.”

Lisa Clare, HR Advisor, RSM

“Supporting the needs of over 17,000 employees across 700 locations creates challenges. System Concepts are receptive to adopting a partnership approach… This means that our employees get meaningful and practical support and advice.”

Tina, Occupational Health & Wellbeing Specialist, Nationwide

“We are confident we will meet our health and safety challenges, thanks to the comprehensive structure we now have in place in partnership with System Concepts.”

John McCorquodale, partner responsible for health and safety, EY