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Focus on what people want: supporting the redesign of BBC Ouch!May 2008Usability consultants ran focus groups with disabled people, carers and youth workers to find out what they wanted from this BBC website and how the designers could improve the user experience.
Enhancing the whole user experience for O2 phonesApr 2008Our consultants used their unique combination of expertise in user centred design, usability and physical ergonomics to support the design and development of two new O2 phones.
Comic Relief puts users at the centre of their web designJan 2008Our usability consultants worked with Comic Relief to help them improve the Red Nose Day website user experience.
User centred design helps Ordnance Survey map the futureJun 2006System Concepts has provided customised training in user centred design to Ordnance Survey to help them to understand their users better and so meet their future needs.
Usability is route to success for Transport DirectJul 2005System Concepts has provided expert guidance on usability and accessibility to the Department for Transport during the development of their award winning Transport Direct website.
bbc.co.uk Promoting accessibility on-line for all usersMar 2005The BBC commissioned System Concepts to produce a report to help them gain a clearer understanding of the needs of disabled people in using websites. This case study explains how they went about it.
Building stronger customer relationshipsJun 2004At its dedicated Usability Centre, based in Swindon, Nationwide Building Society masterminds a host of research projects designed to evaluate the ease of use of products and services.
Marks and Spencer - Evolutionary design of a small task-orientated systemJun 2004The project was a spin-off from a larger project to develop in-house graphical user interface standards for future systems developed to support the food business within Marks and Spencer Head Office departments.
Industrial Ergonomics
Global ergonomics is core business at GEMay 2005System Concepts has played a key part in helping GE implement its global ergonomics programme across hundreds of sites in Europe and Asia.
Business Benefits from Ergonomics TrainingJun 2004At System Concepts the objective of our ergonomics training is not to teach you the general principles of ergonomics.
Marks and Spencer puts ergonomics on the case in design challengeNov 2003Marks & Spencer placed ergonomics at the heart of a major design programme for new retail equipment, resulting in an innovative design which not only ensures the safety and comfort of customers and staff but also meets exacting business requirements.
London Underground - Physiotherapy services in London UndergroundAug 2000Early in 2000, London Underground Occupational Health department launched a pilot project to tackle the problem of low back pain among their staff.
Office Ergonomics
Barclays - making a sound investment in its employeesApr 2005System Concepts has been providing ergonomics, health, safety and disability services to Barclays since 1991. This case study describes some of the major projects undertaken and the benefits they have provided.
Attacking WRULDsAug 2004Find out how we helped a client reduce their incidence of work related upper limb disorders to zero in a two year period.
TUC champions best practice in ergonomicsAug 2004With more than 70 member unions, the Trades Union Congress (TUC) campaigns for a fair deal at work for nearly seven million people from all walks of life.
Health & Safety
BERR demonstrates best practice in Disability ManagementJun 2008Our ergonomics consultants provide the Department for Business, Enterprise and Regulatory Reform with a 'one-stop-shop' for the workplace assessment of employees with disabilities and health conditions.
Making small businesses healthier places to workMar 2008Health and safety consultants provided free health, safety and return to work advice to small businesses under an innovative pilot scheme from the Health and Safety Executive.
Health and safety at Museum of LondonSep 2007Find out how we helped Museum of London devise and implement a successful health and safety strategy.
Safeguarding health and safety in industryAug 2007A key function of the Health and Safety Executiveﾒs Field Operations Directorate is to publish guidance and advice for industry to ensure that risks to peopleﾒs health and safety at work are properly controlled.
See You In Court - A Day in the Life of An Expert WitnessAug 2007Awareness of work related injuries such as upper limb disorders or low back problems has improved in recent years.
Slips, trips and back pain, reducing common workplace injuriesMay 2007Research conducted by System Concepts has made a significant contribution to two of the Health and Safety Executive's recent high profile campaigns: 'Preventing Slips and Trips in the Workplace' and 'Better Backs'.
Worldwide health & safety from System ConceptsMay 2006This case study explains how we have developed and delivered health and safety training courses for Department for International Development staff working in offices across Africa and Asia.
Focus on accessibility at Alexandra PalaceFeb 2005System Concepts has carried out an accessibility audit for Alexandra Palace, assessing the accessibility and ease of use of the buildings for staff and visitors with disabilities and identifying the level of compliance of the site with DDA legislation.
Putting people first adds up for Ernst and YoungMar 2004As one of the world's leading firms in professional services, Ernst & Young recognises that its competitive edge comes primarily from the quality and motivation of its team.