System Concepts

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Case Studies

Usability

A Better User Experience On-line at LV=
Usability testing, expert reviews and competitive evaluations helped LV= make it easier for their customers to apply for insurance online. Read more...
Improving User Interfaces in the Travel Industry
International usability research, design and testing helped Amadeus create a new intuitive graphical user interface. Read more...
Putting Usability at the Heart of Monitor Design
Expert usability reviews and user testing helped LiDCO produce a successful new heart monitor. Read more...
A Usability Evaluation of the Financial Times Integrated Publishing System
Expert usability reviews throughout the development process helped produce a powerful and effective tool. Read more...
User Centred Design Helps the NHS Improve Patient Safety
Our user experience consultants are working with Microsoft to improve the interfaces for all clinical systems in the NHS. Read more...
Supporting the Redesign of BBC Ouch!
Usability consultants ran focus groups with disabled people to find out how designers could improve the user experience. Read more...
Enhancing the Whole User Experience for O2 Phones
Our consultants combined expertise in user centred design, usability and physical ergonomics in this project. Read more...
Comic Relief Puts Users at the Centre of Their Web Design
Our usability consultants worked with Comic Relief to help them improve the Red Nose Day website user experience. Read more...
User Centred Design Helps Ordnance Survey Map the Future
System Concepts has provided customised training in user centred design to Ordnance Survey to help them to understand their users better and so meet their future needs. Read more...
Usability is Route to Success for Transport Direct
System Concepts has provided expert guidance on usability and accessibility to the Department for Transport during the development of their award winning Transport Direct website. Read more...
BBC.co.uk - Promoting accessibility online for all users
The BBC commissioned System Concepts to produce a report to help them gain a clearer understanding of the needs of disabled people in using websites. This case study explains how they went about it. Read more...
Building Stronger Customer Relationships
At its dedicated Usability Centre, based in Swindon, Nationwide Building Society evaluate and improve the ease of use of products and services. Read more...

Industrial ergonomics

Ergonomics Approach Smoothes Change at Cadbury
We support Cadburys with expert ergonomic advice to help them provide a safe and productive working environment. Read more...
Global Ergonomics is Core Business at GE
System Concepts has played a key part in helping GE implement its global ergonomics programme across hundreds of sites in Europe and Asia. Read more...
Business Benefits from Ergonomics Training
At System Concepts the objective of our ergonomics training is not to teach you the general principles of ergonomics. Read more...
Marks and Spencer Puts Ergonomics on the Case in Design Challenge
Marks & Spencer placed ergonomics at the heart of a major design programme for new retail equipment, resulting in an innovative design which not only ensures the safety and comfort of customers and staff but also meets exacting business requirements. Read more...
London Underground - Physiotherapy services in London Underground
Early in 2000, London Underground Occupational Health department launched a pilot project to tackle the problem of low back pain among their staff. Read more...

Office ergonomics

Barclays - Making a Sound Investment in its Employees
System Concepts has been providing ergonomics, health, safety and disability services to Barclays since 1991. This case study describes some of the major projects undertaken and the benefits they have provided. Read more...
TUC Champions Best Practice in Ergonomics
With more than 70 member unions, the Trades Union Congress (TUC) campaigns for a fair deal at work for nearly seven million people from all walks of life. Read more...
Attacking WRULDs
Find out how we helped a client reduce their incidence of work related upper limb disorders to zero in a two year period. Read more...
Ergonomics Training Keeps AMGEN in Good Health
When the UK subsidiary of global biotechnology company Amgen was looking to implement practical office ergonomics and manual handling training for its 300 employees, System Concepts was called in to deliver a series of customised courses. Read more...

Health and safety

Managing Health and Safety for Baker Tilly
Read how we manage health and safety for this national accountancy firm and act as their competent person. Read more...
Fire Safety Management at Land Securities
A full time fire safety consultant supports Land Securities in managing fire risk in their London portfolio. Read more...
Putting People First Adds up for Ernst and Young
We provide a comprehensive health and safety out-sourcing service to Ernst & Young across their UK business. Read more...
Johnston Sweepers Clean up Their Manual Handling
A case study on our customised manual handling training courses. Read more...
BIS Demonstrates Best Practice in Disability Management
Our ergonomics consultants provide a 'one-stop-shop' for the workplace assessment of employees with disabilities. Read more...
Making Small Businesses Healthier Places to Work
Health and safety consultants provided free health, safety and return to work advice to small businesses under an innovative pilot scheme from the Health and Safety Executive. Read more...
Health and Safety at Museum of London
Find out how we helped Museum of London devise and implement a successful health and safety strategy. Read more...
Safeguarding Health and Safety in Industry
A key function of the Health and Safety Executive?s Field Operations Directorate is to publish guidance and advice for industry to ensure that risks to people?s health and safety at work are properly controlled. Read more...
See You In Court - A Day in the Life of an Expert Witness
Awareness of work related injuries such as upper limb disorders or low back problems has improved in recent years. Read more...
Slips, Trips and Back Pain, Reducing Common Workplace Injuries
Research conducted by System Concepts has made a significant contribution to two of the Health and Safety Executive's recent high profile campaigns: 'Preventing Slips and Trips in the Workplace' and 'Better Backs'. Read more...
Worldwide Health & Safety from System Concepts
We have developed and delivered health and safety training courses for Department for International Development staff working in offices across Africa and Asia. Read more...
Focus on Accessibility at Alexandra Palace
System Concepts has carried out an accessibility audit for Alexandra Palace, assessing the accessibility and ease of use of the buildings for staff and visitors with disabilities and identifying the level of compliance of the site with DDA legislation. Read more...
The combination of expertise in hardware and software evaluation means SC is able to offer us an integrated insight into the total user experience.

Markus Hohl, Design Manager for O2 Devices