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Usability Articles

New case studies showcase UX and Accessibility work: ActiveStandards and Amadeus case studies reveal client experiences

New case studies showcase UX and Accessibility work

Based on interviews with our client contacts, these case studies give a real world view of how we approach projects – and what we’re like to work with. Read more...

Is your UX Strategy up to the mark? Plan A: Make a plan

Is your UX Strategy up to the mark?

Having a good UX strategy is really about having a plan to move your product or service from A to B in terms of the user experience. Like any journey, in order to do this effectively you need to know where you are and where you want to get to. Read more...

New Year’s resolutions, and usability testing – 3 insights
Do you remember your New Year’s resolutions from last year – you know, those hopeful promises to get fit, give up chocolate and drink less? Read more...
Reliable usability testing data: 3 powerful rules of thumb
Usability testing often generates a lot of data – and making sense of this can be daunting. Here at System Concepts, we have three powerful rules of thumb that help us to prioritise, act on, or further investigate data. Read more...
Infographic: the Omnichannel experience
Our omnichannel Infographic illustrates the scale of the opportunity for retailers, and why research is vital to designing a great customer experience. Read more...
Are your icons usable and accessible?
Real world examples and expert tips on the use of icons in apps and online, from usability and accessibility specialist Sophie Buda. Read more...
Airline website accessibility deadline looms
We assessed the accessibility standards of four European airline websites, to see if they are on track to be WCAG 2.0 level AA compliant by December 2015 Read more...
Improve your Website Usability
‘Shrink and stick’ treatment of website navigation bars is popular. A few key questions, and smart user testing, can ensure it helps not hinders usability. Read more...
Website accessibility: what every airline needs to know
The deadline for airlines to meet new U.S. Department of Transportation accessibility regulations is this December. Join our Webinar to learn how you can quickly ensure compliance, and avert exposure to financial penalties and reputational damage. Read more...
Airline website accessibility: ready for take off?
Comply with the new website accessibility rules by the end of 2015: five top tips for airline websites offering services to, from, and within the U.S. Read more...
Improving the usability of software
User friendly application design needn't be difficult. Our tips for improving usability include: observe users; wear their shoes; and test early. Read more...
The RITE benefits: Rapid Iterative Testing & Evaluation
How can you best employ Rapid Iterative Testing and Evaluation (RITE) as a usability testing approach? We highlight 3 ways that RITE can benefit your team. Read more...

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Our Clients Say

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System Concepts has provided invaluable accessibility and usability guidance on how best to serve a broad range of customers with varying abilities.

Rob Hornby, Online Test Manager, Sainsburys

System Concepts Ltd is a company registered in England, number 205 5814. Our registered office is 2 Savoy Court, Strand, London WC2R 0EZ.