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Usability Articles

Website accessibility: what every airline needs to know

Website accessibility: what every airline needs to know

The deadline for airlines to meet new U.S. Department of Transportation accessibility regulations is this December. Join our Webinar to learn how you can quickly ensure compliance, and avert exposure to financial penalties and reputational damage. Read more...

Airline website accessibility: ready for take off?

Airline website accessibility: ready for take off?

Comply with the new website accessibility rules by the end of 2015: five top tips for airline websites offering services to, from, and within the U.S. Read more...

Improving the usability of software
User friendly application design needn't be difficult. Our tips for improving usability include: observe users; wear their shoes; and test early. Read more...
The RITE benefits: Rapid Iterative Testing & Evaluation
How can you best employ Rapid Iterative Testing and Evaluation (RITE) as a usability testing approach? We highlight 3 ways that RITE can benefit your team. Read more...
Shaping the future: transactional technology
Swetha takes a look at new transaction technologies and innovations; and how they are impacting on people's behaviours and lifestyles. Read more...
Register here for website success
Is your registration process a winner? CustomersÔÇÖ experience of your online registration process is vital. Read more...
SPECIAL OFFER: Usability lab hire
Special Offer on our usability lab hire; refer a friend and enjoy breakfast (or lunch) on us! Read more...
Integrating user testing into an agile development process
Tips for integrating user testing into an agile development process Read more...
5 tricks from 'bricks and mortar' retailers transferred online
We can all learn some useful tricks from the Christmas retail period. Read more...
Providing a Great Login Experience
Our tips for a customer friendly login process. Read more...
Contextual Interviews
Three reasons why they can improve your designs. Read more...
The Usability of Financial Systems
An update on our 2012 investigation. Read more...

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The recommendations were practical and easy to turn into development requirements.

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