The revision of ISO 9241 - current status
Following the completion of the seventeen part International Standard ISO9241, Ergonomics of Human-System Interaction, work is underway on a major revision and restructuring to incorporate other relevant standards and make the ISO9241 series more usable. This article describes the new structure, the principles agreed for the revision process and gives the current status of the new parts (as at March 2008).

Although computer technology has changed dramatically over the period the original ISO 9241 has been under development (more than twenty years), many of the ergonomics issues remain similar. For example, when part 14 (menu dialogues) was originally planned, menus were usually displayed on character based screens and menu choices were typically made by selecting numbered choices by keystroke. However, by the time the standard was finished, menus were a common part of graphical interfaces and items were selected by pointing device. Nonetheless, the guidance on menu structures, how many options should be presented and so on remained applicable since it related to how people make choices and interpret information and these have not changed much in the time.

But changes in the technology and the way we use it have made it difficult for the ISO 9241 standard to keep up to date. The development of flat panel displays meant that new display standards had to be developed. The rapid pace of change meant that we could not always wait for the technology to stabilise before developing standards, so we developed some design process standards. And of course, ISO itself requires standards to be reviewed after five years.

As a result, ISO/TC159/SC4 has been working to develop a new set of standards which build on the strengths of the previous work but which are also easier to use by standards users.

The title for the new ISO 9241 is 'Ergonomics of human system interaction'. This title was selected to demonstrate the broadening of the scope from office tasks and to align the standard with the overall title and scope of SC4.

We also wanted to build on the 'branding' of ISO 9241 which has become recognized as a benchmark, particularly in Europe.

The following table shows the structure and the current status of the main parts. (as at March 2008).

New ISO 9241 Ergonomics of human-system interaction

Part

Title

Status and notes

1General introduction

 

IS to be replaced by ISO/TR 9241-1 (TR to allow frequent updates) and ISO 9241-130

2Guidance on task requirementsIs to be replaced by revision/extension of old Part 2
11Guidance on hardware and software usabilityIs to be replaced by revision/extension of old Part11 to include hardware explicitly
20Accessibility guidelines for information/communication technology (ICT) equipment and servicesFDIS approved awaiting publication
21 to 99Reserved numbersNo plans to allocate at present
100 - 199Software ergonomicsPlanned as ISO/TR 9241-100 introduction to the series of software ergonomics standards
110Dialogue principles

IS published in 2006

129Guidance on software individualisation NP New work item proposal approved, WD under development
151Software ergonomics for World Wide Web user interfacesWas ISO 23973, FDIS voting to finish April 2008
171Guidance on software accessibilityWas ISO 16071 FDIS approved, awaiting publication
200 - 299Human system interaction processesReserved number for revision/ extension of ISO 13407 and other process standards
210 Human-centred design process for interactive systems Revision of ISO 13407, NP New work item currently out for vote with draft text proposed as CD
300 - 399Displays and display related hardwareReserved number for series of display ergonomics standards
300Introduction to electronic visual displaysIS published in 2008
302Terminology for electronic visual displaysIS published in 2008
303Requirements for electronic visual displaysIS published in 2008
304User performance test methodsFDIS approved, awaiting publication
305Optical laboratory test methods for electronic visual displaysFDIS approved, awaiting publication
306Field assessment methods for electronic displaysIS published in 2008
307Analysis and compliance test methods for electronic visual displaysIS published in 2008
308Surface –conduction  electron-emitter displays (SED)TR published 2007
309 Organic light emitting diode (OLED) displays TR published 2008
400 - 499Physical input devices Reserved number for series of input device ergonomics standards
400 Principles and requirements for physical input devices IS published in 2007
410Design criteria for productsAwaiting publication as IS
420Ergonomic selection proceduresUnder development
500 -599 Workplace ergonomicsReserved number for revision/extension of old Part 5
600 - 699Environment ergonomicsReserved number for revision/extension of old Part 6
700 - 799Special application domainsReserved number for series of ergonomics standards for specific application domains eg process control
900 -999 Tactile and haptic interactionsReserved number for series of tactile and haptic ergonomics standards
910 Framework for Tactile and Haptic InteractionNP approved, WD under development
920 Guidance on tactile and haptic interactionsDIS voting in progress
Last Updated ( Tuesday, 08 July 2008 )
 
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