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Humanising Work and Technology | Consulting - Training - Research - Outsourcing

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Katherine Lee

Katherine Lee

Katherine specialises in:

  • Project management of large international UX contracts
  • UX research
  • Ethnography
  • Depth interviews
  • Participative design
  • Agile user testing

Katherine is a director at System Concepts, and joined the company in 2005.  She holds a first class honours degree in Ergonomics from Loughborough University and a Project Management qualification. 

She manages creative projects using techniques such as ethnography, cultural probes, diary studies and participative design, across a range of platforms and channels. Katherine has worked across many service industries including travel, e-commerce, mobile, finance and media. Her experience has included conducting UX research with a wide range of users including children, the elderly and people with disabilities.

Prior to joining System Concepts, Katherine worked as a user researcher for a product design agency, contributing to a variety of projects involving consumer, medical, military and telecommunications products. She built experience in the techniques of contextual research, prototype testing, field trials and the use of anthropometry in product design.

Real life interests

  • Hip hop dancing
  • Watching Sunderland AFC
  • Eating out

Keep up with Katherine on Linkedin at

About Us

Our Clients Say

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Queries are dealt with very promptly and the advice is easy to understand and put into action. It is re-assuring to know we have such great support.

Bernadette Sullivan, Baker Tilly

System Concepts Ltd is a company registered in England, number 205 5814. Our registered office is 2 Savoy Court, Strand, London WC2R 0EZ.