Consultant

Phone: 020 7240 3388

Fax: 020 7240 5212

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Specialist areas

• User centred design
• Interface design and prototyping
• Usability testing and evaluation of interactive software and devices
• Accessibility testing and audits
• Ergonomic design of workplaces

Biography

Whan is a consultant with System Concepts Ltd.  He holds a BA degree in Psychology from Yonsei University, and an MSc in Human-Computer Interaction with Ergonomics from University College London.  He is a member of the Ergonomics Society, the Usability Professionals’ Association and the Korean Psychological Association (KPA).  He is a certified Industrial/Organisational Psychologist accredited by the KPA. 

Prior to joining System Concepts, Whan has experience as a research analyst – designing and conducting experiments, analysing statistical data and administering IT equipment.  He also acquired knowledge of designing psychometric tests and questionnaires from his experience of being involved in a development centre project.

Relevant projects / Case Studies

• Conducting accessibility testing for a video-on-demand service for the BBC
• Providing usability expert reviews for Comic Relief and a major insurance company
• Providing accessibility audits for a major supermarket chain in the UK
• Conducting usability testing for various mobile phone manufacturers and network operators worldwide using paper prototypes, ethnography and other usability evaluation methods
• Conducting user research and user experience review for a leading mobile phone manufacturer
• Conducting user testing for a major sports betting website
• Reviewing accessibility guidelines for a major Nordic energy company
• Providing user experience expertise & interaction design for government, communications and financial companies
• Conducting Display Screen Equipment assessments of workspaces for a major City firm

Real life interests

• Gadgets & IT
• Health & fitness
• Travel
• Cycling