Consultant

Phone: 020 7240 3388

Fax: 020 7240 5212

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Specialist areas

• User-centred design
• Usability testing and evaluations of interactive products
• Web accessibility

Biography 

Matt is a consultant with System Concepts Ltd. He holds a BSc in Information Management and Computing from Loughborough University, and an MSc in Human-Computer Interaction with Ergonomics from University College London. He is also a member of the Usability Professionals’ Association, the Ergonomics Society and the British Computer Society.

Matt’s undergraduate dissertation involved carrying out research into the state of Web accessibility by analysing websites and interviewing numerous Web developers about their awareness of accessibility. He received a Diploma of Professional Studies when he worked for a year at Xerox: Global Knowledge and Language Services (GKLS) providing IT support for translators and desktop publishers.

While undertaking his master’s degree he studied usability and ergonomics, including: user interface design and evaluation, user testing, human cognitive capabilities, physical ergonomics and organisational informatics. Matt’s MSc thesis evaluated the aesthetics of websites using a materials analysis questionnaire and a set of visual design heuristics, which he developed. He also explored the effect aesthetics and immediate affective reactions have on people’s perceptions of usability.

Client Projects / Case Studies

• Accessibility testing of a recruitment website for a major supermarket chain in the UK
• User research involving observations and interviews for a software development company upgrading a complex workflow and case management system
• Expert reviews of websites supporting the government’s digital television switchover programme
• Wireframing prototype designs of an e-government website concerned with secure login
• Research into the ergonomics of different mobile phone handset configurations for a major network operator.

Real life interests

• Travel
• Photography
• Kickboxing
• Films and Theatre