Insights for success

We are an independent consultancy who use our understanding of the relationship between people, technology and their environment to help our clients design effective, efficient and engaging systems, products and working environments.

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Insights from System Concepts

Digital change can be scary – for the user

How usability design techniques can ease the change process Changing or updating the design of a digital medium is generally seen as a good thing by those involved. But do users always share this view of digital change? Adam Smith, Senior UX ...

The accessibility business case

Why digital and physical accessibility add up for retailers Our consultants here at System Concepts are big believers in the importance of social inclusion and accessibility. We also know that there’s no bigger driver of progress than the ...

Brexit: bad for the future of digital accessibility?

EU Directive will no longer apply to UK, post-Brexit For Emanuela Gorla and our other accessibility consultants, Brexit is a disappointment. Here Emanuela comments more about the recently published Directive (EU) 2016/2102, and why she sees its ...

5 Generations in the workplace

The age of no retirement? Darren Smith, M.D. at System Concepts, contemplates what changing retirement practices and having 5 generations in the workplace simultaneously, could mean for us all. When I read a recent article entitled ‘Have we ...